Returns & Exchanges
At ERIK'S Bike Board & Ski, we want you to be completely satisfied with your gear, which is why we offer a 30-day return policy on unused items in their original packaging. Whether you shopped online or at one of our retail locations, we make it easy to get the right equipment for your next adventure.
Return Process
- 1.Verify Eligibility
Ensure your item is in new, unused condition with all original tags and packaging intact within 30 days of the original purchase date.
- 2.Initiate Your Return
Visit our online returns portal to print a prepaid shipping label or bring your item and proof of purchase to any ERIK'S retail location.
- 3.Package Your Gear
Securely pack your items in the original shipping box or a similar sturdy container, ensuring all components and manuals are included inside.
- 4.Receive Your Refund
Once our technicians inspect the returned equipment, we will issue a refund to your original payment method, typically processed within 3-5 business days.
